Feedback Central Plug-in for Microsoft Outlook 2.0

Feedback Central Plug-in for Microsoft Outlook helps teams capture, organize, and act on feedback without leaving their inbox. Turn emails into structured feedback items, keep context intact, and track progress from first report to resolution—all inside Outlook.

Key features:

• One-click capture: Convert an email (including attachments and sender details) into a feedback item.
• Categorization and tags: Add categories, tags, and priority to keep feedback organized and searchable.
• Assignment and routing: Assign items to the right owner or team for faster follow-up.
• Status tracking: Mark items as open, in progress, or resolved, and keep stakeholders informed.
• Templates and notes: Use reusable reply templates and add internal notes for consistent communication.
• Search and filters: Find themes, reporters, and status updates quickly.
• Export and reporting: Summarize feedback and export items for deeper analysis.
• Admin controls: Configure fields and rules to match your workflow.

Ideal for product teams, support desks, success managers, and anyone who needs a reliable way to collect and act on feedback directly from Outlook.

Feedback Central Plug-in for Microsoft Outlook is developed by Halogen Software Inc.. The most popular version of this product among our users is 2.0.